Device Arena

Verizon Wireless has been named to Training magazine’s 2008 list of “Top 125 Training Organizations in America” for the seventh consecutive year. Recognized for its training and development programs, Verizon Wireless ranked fourth among U.S. companies and was the highest ranked wireless carrier on the list.

Verizon Wireless was recognized for its efforts to give employees access to a variety of learning solutions to help them provide the nation’s best wireless network, most admired customer service and industry-leading experience to the company’s 65.7 million customers.

• Verizon Wireless takes a blended approach to training and development, often combining e-learning with hands-on simulations and practice so employees can complete necessary training in sufficient time.
• Verizon Wireless has more than 900 full-time trainers and more than 800 subject matter experts to assist the company’s 69,000 employees with training and development on a daily basis.
• Verizon Wireless focuses on business results when benchmarking training and development success. Verizon Wireless also talks to employees and managers to find out how its training and development programs are helping them perform successfully and to identify opportunities for improvement.

“We are honored to be recognized by Training magazine for the seventh consecutive year. At Verizon Wireless, our main goal is to provide customers with the industry’s best wireless experience by listening, anticipating and responding to our customers’ needs,” said Martha Delehanty, vice president – human resources for Verizon Wireless. “Our employees are the core of what makes Verizon Wireless successful, so our training and development programs are designed to help them achieve this goal, and we are proud that over the past year we have continued to grow our employee base, further enhance our training programs and lead the industry in customer loyalty.”

Training magazine, the training industry’s premiere publication, annually honors organizations based on in-depth analyses of qualitative and quantitative elements of training programs. Verizon Wireless is consistently ranked as one of the best places to work in the country because of its employee-friendly policies.

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