Device Arena

The M Resort, Spa and Casino has teamed with Sprint and MobileAccess to add wide-ranging, wireless technology to its infrastructure. The resort is incorporating enhanced communication technology during its construction phase to ensure that guests and employees receive optimum levels of service.

Sprint’s Converged Network Solutions (CNS) team will deliver a universal communications system for M Resort, allowing integrated access to wireless voice and data services, mobile phones, BlackBerry devices, PDAs and laptops throughout the resort. “The M Resort management team has been working with Sprint and MobileAccess for some time to develop the right program to fit our property needs. We look forward to continuing this rewarding partnership,” said Joseph A. Magliarditi, chief operating officer and executive vice president of M Resort.

The state-of-the-art M Resort has a footprint of nearly two million square feet, including 92,000 square feet of gaming and 60,000 square feet of meeting and conference space situated on 90 acres of land. The Sprint CNS in-building solution will bring seamless, always-on, wireless coverage to individuals visiting or working in different parts of the vast facility, which will include 390 guest rooms and suites, restaurants and the resort’s spa and gaming areas. The systems will ultimately contribute to M Resort’s goal of utilizing advanced technology features to provide the highest level of luxury services and amenities to its guests.

“The M Resort will be equipped with the latest communications technology to accommodate the needs of our guests, as well as our team members, from the moment we open our doors,” said Rob Willis, M Resort vice president of Information Technology. “By embracing wireless technology now, we can make a decisive impact on all aspects of our operations.”

Sprint CNS selected the MobileAccess Universal Wireless Network as its in-building wireless platform for distributing multiple wireless services throughout the M Resort property; both in the front- and back-of-house areas. In addition, the Universal Wireless Network will provide pervasive coverage for the two-way radios used by fire, police and other first responders, which is an advanced measure used to assist in public safety.

The MobileAccess Universal Wireless Network will serve as the single wireless infrastructure for M Resort, supporting multiple wireless services, applications and devices, despite dense building materials that traditionally impede wireless transmissions in large-scale luxury buildings. With its “Wire-It-Once” architecture, MobileAccess also provides the built-in flexibility to accommodate future wireless requirements.

“Given the multitude of guests, tourists, business professionals, employees and others that are going to visit or work at M Resort, the need for strong wireless and data coverage is essential,” said Darlene Braunschweig, vice president of CNS for Sprint. “By evaluating these needs first-hand, we can equip M Resort with a multi-service infrastructure that provides dependable coverage for all of its wireless data and voice services.”

“By building always-on, seamless wireless coverage from the ground-up, M Resort will stand out as a cutting-edge luxury destination from day one,” said Cathy Zatloukal, chief executive officer of MobileAccess Networks. “Due to the competitive nature of the hospitality market and the importance of high-end services and amenities in a luxury resort, the ability to provide seamless support for wireless applications for both guests and staff is critical. With the Sprint and MobileAccess solution, M Resort opens its doors with an adaptive, state-of-the-art communications network already in place, ensuring a world-class experience for its guests now and well into the future.”

Sprint is a leader in providing enhanced in-building and campus-wide network consulting, integration and fixed mobile convergence solutions. Sprint designs, deploys and maintains wireless networks and mobility solutions that deliver the productivity and efficiency of voice and data communications to virtually anywhere a business and its employees need them. The Converged Network Solutions team at Sprint offers 24/7 technical support and manages all stages of the customer-deployment process, from the initial requirements assessment through installation and deployment with consultant-grade methods, procedures and tools. For more information about Sprint CNS, please visit www.sprint.com/cns.

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