Device Arena

Alcatel-Lucent today announced that the Alcatel-Lucent OmniPCX Enterprise communications server has been selected by Siam City Bank (SCIB) to provide its customers with faster, more efficient service.

The new solution includes the deployment of IP telephony media gateways to replace the traditional key telephone systems across all of SCIB’s 387 nationwide branches, linking them to its Bangkok-based headquarters. SCIB customers will experience universal banking services across all its branches, while SCIB benefits from lower operating costs with an IP-based system.

“Implementing Alcatel-Lucent’s enterprise technology and solutions has allowed us to offer better service to our customers and helped enhance our operational efficiency. This is an important edge to have in the very competitive banking industry,” said Mr. Rungsimont Pongsamart, Vice President, IT Operation at SCIB.

“This new agreement reaffirms our ability to provide vital solutions to the banking sector, and demonstrates our innovative strengths in providing a wide range of IP telephony and communications capabilities that provide immediate, practical and cost benefits”, said Vincent Duda, Managing Director of Alcatel-Lucent’s activities in Thailand.

Alcatel-Lucent is helping dynamic enterprises like Siam City Bank interconnect their networks, people, processes and knowledge for competitive advantage through strengthened relationships, simplified communications, and improved performance.

Alcatel-Lucent