Device Arena

Verizon Wireless customers from coast to coast will have more opportunities to experience a high-tech, hands-on experience with the latest wireless voice, data, music and video services as Verizon Wireless rolls out its Evolution Store design in 560 additional locations nationwide in 2009.

“We will continue to make the best wireless shopping experience in the industry even better by introducing our Evolution Store design in new stores and converting additional existing stores throughout the remainder of the year,” said Jack Plating, executive vice president and chief operating officer of Verizon Wireless. “Our Evolution Stores are a hit with new and prospective customers who can get a hands-on experience with our innovative products and services and take advantage of our award-winning customer support, all in one convenient retail location.”

Introduced nationally last year, the fresh, new design will be featured in 830 company-owned Communications Stores nationwide by the end of the year (see below a list of Evolution Stores opened to date this year). The company also will introduce a new design that will give customers greater access to live phones at 28 free-standing company kiosk locations around the country.

The state-of-the-art Evolution Store design introduces new and innovative integrated systems, store configuration and operational enhancements designed to increase customer satisfaction and streamline the sales process. The newest innovation, introduced in all Verizon Wireless Communications Stores, is the company’s innovative and unique sales software system: SHOPP (Streamlined Hybrid Order Processing Path), which was developed exclusively by Verizon Wireless to speed the sales process. Additional store features include:

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